Services
Experienced Agents
All our service offerings come with highly skilled and experienced agents who will work closely with you and for you in order to perform the daily operations of your organization as per you need.
Quality Monitoring
Our Quality Assurance team has the ability to monitor and screen agent’s calls and provide scorecard feedback to improve the quality of service and ensure quality metrics, performance and continuous improvement.
Dedicated Solutions
We don’t offer out-of-the-box, one-size-fits-all solutions. Instead, we take time to understand your business and then create custom solutions according to your market, targets, and budget.
Call Answering And Dispatch Services
TheTaxiLads has more than 10 years of experience in handling dispatch for taxi, limo, and medical transportation companies. We have professional dispatchers available to serve your customers 24/7. We specialize in managing large and medium fleets. When it comes to quality dispatch and call answering services, we're not just an option, we're the ultimate choice.
Professional Dispatchers Available 24/7
At TheTaxiLads, our operators are always available, 24 hours a day, 7 days a week, and 365 days a year. We understand the unpredictable nature of taxi demands, which is why we're always prepared to serve. Rest assured, your customers will always be greeted by courteous, professional call center representatives.
Quality Control
At TheTaxiLads, we meticulously record every call for quality and training purposes, providing you with access to call logs to listen to the recordings. We're committed to maintaining 100% uptime, ensuring that not a single call is missed, even during busy hours.
Autocab / iCabbi Software
At TheTaxiLads, our dispatchers are extensively trained to manage both small and large fleets, proficiently utilizing a variety of taxi and limo dispatch software, including iCabbi, AutoCab, and more. We tailor our services to meet your specific needs, whether it's full-time 24/7 coverage, part-time availability, or specific day/night shifts, and beyond.
Contact Us
Schedule an Appointment!
Feel free to reach out to us to schedule a consultation or inquire about our services. We’re here to help you improve your business operations.
Operator Services
Efficiently manage bookings, handle customer queries, and ensure smooth operations.
Dispatch Solutions
Optimize routes, track vehicles, and enhance communication for seamless service delivery.
Fleet Management
Monitor vehicle performance, schedule maintenance, and streamline fleet operations effectively.
Customer Support
Provide round-the-clock assistance, ensuring customer satisfaction and loyalty.
Email Management
Streamline your inbox chaos with our expert email management service. From prioritizing messages to organizing folders, we'll keep your inbox efficient and clutter-free.
Marketing Support
Access tailored marketing strategies and tools to boost brand visibility and customer acquisition.